Outage in Barracuda Networks

(US Region) Cloud Archiving Service and BMA with Cloud Storage - email processing and interface access unresponsive

Resolved Minor
January 03, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports of some users not being able to access the UI for the Cloud Archiver, as well as additional reports of email processing delays. We will provide updates as we have them.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/03/2023 09:13PM

There was an upstream outage that was causing a small number of customers to experience issues accessing the UI. At this time, impacted customers have reported that everything is back to normal.

INVESTIGATING almost 2 years ago - at 01/03/2023 07:28PM

We are currently investigating reports of some users not being able to access the UI for the Cloud Archiver, as well as additional reports of email processing delays. We will provide updates as we have them.

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