Outage in Barracuda Networks

Barracuda Cloud Archiving Service: Experiencing mail processing delays in the Canada region

Resolved Minor
February 17, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating a mail processing delay for some customers in the Canada region. The issue is related to an open issue with Microsoft Azure storage service in the Canada Central region. Engineering is currently investigating with updates to follow.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/17/2023 10:14PM

Mail processing services have recovered for all customers and Microsoft reports that the Azure storage service has been mitigated. Please contact the Barracuda Support team for additional information.

MONITORING almost 2 years ago - at 02/17/2023 07:03PM

The issue is confirmed to be caused by issues in the Azure storage service central Canada region. Microsoft is aware of the issue and service recovery is in progress. Engineering will monitor the service issue until normal service levels have returned.

INVESTIGATING almost 2 years ago - at 02/17/2023 06:59PM

We are currently investigating a mail processing delay for some customers in the Canada region. The issue is related to an open issue with Microsoft Azure storage service in the Canada Central region. Engineering is currently investigating with updates to follow.

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