Outage in Barracuda Networks

WAF-as-a-Service erroneous license emails

Resolved Minor
March 23, 2023 - Started almost 2 years ago - Lasted 9 months
Official incident page

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Outage Details

We are aware that some customers have received erroneous license violation emails from WAF-as-a-Service. Please ignore them, these are in error and no customer will have any licenced features deactivated. We have already stopped further emails from being sent. We are now investigating the cause and will update once this has been identified and resolved.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/05/2023 12:33PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 03/23/2023 03:06PM

We are aware that some customers have received erroneous license violation emails from WAF-as-a-Service. Please ignore them, these are in error and no customer will have any licenced features deactivated. We have already stopped further emails from being sent. We are now investigating the cause and will update once this has been identified and resolved.

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