Outage in Barracuda Networks

Barracuda Cloud Archiving (BCAS) Maintenance - Delayed Mail Processing EU Region (Migrated Tenants Only)

Resolved Major
January 07, 2025 - Started 2 days ago - Lasted about 23 hours
Official incident page

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Outage Details

Mail processing is delayed in the AWS EU region affecting switched tenants. Mail is still being ingested, and all data will be available once resolved.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/08/2025 07:40PM

This incident has been resolved.

MONITORING 1 day ago - at 01/08/2025 01:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 01/08/2025 12:07AM

The issue has been identified and we are working on a fix. In the meanwhile, please keep in mind that all of your data is being ingested in real time, only the processing is delayed. We appreciate your patience.

INVESTIGATING 2 days ago - at 01/07/2025 08:48PM

Mail processing is delayed in the AWS EU region affecting switched tenants. Mail is still being ingested, and all data will be available once resolved.

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