Outage in Barracuda Networks
Email Gateway Defense (EGD): Recent Improvements to the filtering of suspicious or unwanted messages.
Resolved Minor
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Outage Details
Barracuda recently improved processes associated with tagging messages as suspicious to improve the filtering of unwanted messages. In the near term, customers may notice an increase in deferred legitimate mail (labeled 'suspicious') in addition to a reduction in unwanted messages. We are monitoring the impact of the process change to ensure the efficacy of this feature improves over time. We appreciate your patience. If you would like to disable this feature, please reach out to Support, and they can assist.
Components affected
Barracuda Networks Mail DeliveryLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 08/03/2023 02:20PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 06/27/2023 09:49PM
We are continuing to monitor for any further issues.
MONITORING
almost 2 years ago - at 06/27/2023 09:47PM
Barracuda recently improved processes associated with tagging messages as suspicious to improve the filtering of unwanted messages. In the near term, customers may notice an increase in deferred legitimate mail (labeled 'suspicious') in addition to a reduction in unwanted messages. We are monitoring the impact of the process change to ensure the efficacy of this feature improves over time. We appreciate your patience. If you would like to disable this feature, please reach out to Support, and they can assist.
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