Outage in Barracuda Networks

Barracuda Backup (BBS) - Degraded Cloud Performance in US Region

Resolved Minor
June 29, 2023 - Started over 2 years ago - Lasted 11 days
Official incident page

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Outage Details

We are currently investigating an issue impacting offsite data replication to the Barracuda cloud. This issue is impacting a small number of customers in the US region.
Components affected
Barracuda Networks Offsite Transfers
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/10/2023 02:16PM

This incident has been resolved.

MONITORING about 2 years ago - at 07/06/2023 08:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 06/29/2023 08:51PM

We are continuing to work on a fix for this issue. As part of the steps to resolve, some customers may see an increase in the amount of data in their offsite replication queue. This is normal as we re-initiate the data replication process.

IDENTIFIED over 2 years ago - at 06/29/2023 04:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 06/29/2023 02:49PM

We are currently investigating an issue impacting offsite data replication to the Barracuda cloud. This issue is impacting a small number of customers in the US region.

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