Outage in Barracuda Networks

SSO not working from ECHOplatform to Barracuda Cloud Control

Resolved Minor
August 02, 2023 - Started about 2 years ago - Lasted about 10 hours
Official incident page

Incident Report

Partners outside North America have been unable to navigate to Barracuda Cloud Control today due to an SSO problem. We are currently investigating the issue.
Components affected
Barracuda Networks ECHOplatform

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/02/2023 02:27PM

This incident has been resolved.

MONITORING about 2 years ago - at 08/02/2023 02:15PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 08/02/2023 01:11PM

We are investigating an SSO issue between ECHOplatform and Barracuda Cloud Control in the European and APAC theaters. For affected partners, users can log directly into Barracuda Cloud Control at login.barracudanetworks.com using their email address and password.

INVESTIGATING about 2 years ago - at 08/02/2023 04:38AM

Partners outside North America have been unable to navigate to Barracuda Cloud Control today due to an SSO problem. We are currently investigating the issue.

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