Outage in Barracuda Networks

Barracuda Backup (BBS) - Degraded Cloud Performance in Australia (SYD) Region

Resolved Minor
August 03, 2023 - Started over 1 year ago - Lasted 25 days
Official incident page

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Outage Details

We are currently investigating an issue impacting offsite replication to the Barracuda Cloud and appliances reporting as offline in the UK and Australia (SYD) regions.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/28/2023 02:28PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/03/2023 07:09PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 08/03/2023 05:03PM

Services have been restored to the UK region. We are still investigating the issue in the Australia (SYD) region.

INVESTIGATING over 1 year ago - at 08/03/2023 02:22PM

We are continuing to investigate this issue. For impacted customers, backup appliances will report as offline, cloud replication may be halted or slowed down, and reporting information in the user interface may not be updating.

INVESTIGATING over 1 year ago - at 08/03/2023 12:41PM

We are currently investigating an issue impacting offsite replication to the Barracuda Cloud and appliances reporting as offline in the UK and Australia (SYD) regions.

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