Outage in Barracuda Networks

Quarantine Notification Delivery Impact

Resolved Minor
October 10, 2023 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue causing quarantine notification emails to not send in the UK region. Other mail flow is still occurring.
Components affected
Barracuda Networks Mail Delivery
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/12/2023 03:23PM

This incident has been resolved.

MONITORING about 2 years ago - at 10/11/2023 02:21PM

We have resolved the problem with quarantine notification emails, and notifications are being sent. However, a small number of user notifications did not go out. We're working on resolving the issue for those users. In the meantime, if you feel you should have received a scheduled digest sometime in the past 24 hours and did not, please be sure to log in and check your your message log for any items that may have been quarantined, but that you may not have received a digest for.

IDENTIFIED about 2 years ago - at 10/10/2023 10:00PM

We have identified the issue and implemented a fix. Quarantine notifications are sending once more.

IDENTIFIED about 2 years ago - at 10/10/2023 10:00PM

We have identified the issue and implemented a fix. Quarantine notifications are sending once more.

INVESTIGATING about 2 years ago - at 10/10/2023 09:57PM

We have identified the issue and implemented a fix. Quarantine notifications are sending once more.

INVESTIGATING about 2 years ago - at 10/10/2023 09:40PM

We are currently investigating an issue causing quarantine notification emails to not send in the UK region. Other mail flow is still occurring.

Latest Barracuda Networks outages

Barracuda Backup - 21 days ago

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