Outage in Barracuda Networks

Barracuda Cloud Archiving (BCAS) - Web 504 Gateway Time-out in the US, UK, and EU Regions

Resolved Major
January 30, 2025 - Started 23 days ago - Lasted about 5 hours
Official incident page

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Outage Details

The US, UK, and EU Regions are experiencing 504 Gateway Time-Out errors when attempting to access the web interface. We have identified the issue and are working on a fix. Please note: Mail flow is NOT impacted.
Components affected
Barracuda Networks Web Interface Barracuda Networks End-user Access
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 01/30/2025 08:02PM

This incident has been resolved.

MONITORING 23 days ago - at 01/30/2025 03:53PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 23 days ago - at 01/30/2025 02:41PM

The US, UK, and EU Regions are experiencing 504 Gateway Time-Out errors when attempting to access the web interface. We have identified the issue and are working on a fix. Please note: Mail flow is NOT impacted.

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