Outage in Barracuda Networks

Barracuda Cloud Archiving (BCAS) - Mail Processing Down in US Region

Resolved Major
March 10, 2025 - Started about 1 month ago - Lasted about 21 hours
Official incident page

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Outage Details

Mail processing is down in the US region. We are currently investigating this issue and will continue to update the status. Please note: mail is still being ingested and will be indexed into the archive once resolved.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/11/2025 12:39PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/10/2025 06:01PM

A fix has been implemented, queues are improving, and we are monitoring the results. Thank you for your patience as the system recovers.

IDENTIFIED about 1 month ago - at 03/10/2025 04:22PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/10/2025 03:56PM

Mail processing is down in the US region. We are currently investigating this issue and will continue to update the status. Please note: mail is still being ingested and will be indexed into the archive once resolved.

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