Outage in Barracuda Networks

Barracuda Cloud Archiving (BCAS) - Mail Processing Delayed in EU Region

Resolved Major
April 07, 2025 - Started 9 days ago - Lasted 2 days
Official incident page

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Outage Details

Mail processing is significantly delayed in the EU region. Mail is still being journaled, but there are long waits before the mail appears in the archive. We are currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/09/2025 12:45PM

This incident has been resolved.

MONITORING 8 days ago - at 04/08/2025 04:29PM

Thank you for your patience as the delayed mail backlog processes. We will continue to monitor the situation until the queue has fully recovered.

MONITORING 8 days ago - at 04/07/2025 04:55PM

A fix has been implemented and we are monitoring results. Thank you for your patience as the delayed mail backlog processes.

INVESTIGATING 9 days ago - at 04/07/2025 01:24PM

Mail processing is significantly delayed in the EU region. Mail is still being journaled, but there are long waits before the mail appears in the archive. We are currently investigating the issue.

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