Outage in Basecamp / 37signals

Delayed mobile push notifications

Resolved Minor
September 26, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We're aware of a subset of customers experiencing delays receiving push notifications on mobile devices. These usually would have been delivered between 08:00 and 09:30 UTC. They may be delayed by up to 2 hours. We're investigating now, very sorry for the disruption.
Components affected
Basecamp / 37signals Basecamp 4

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Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 09/26/2022 10:07AM

We're aware of a subset of customers experiencing delays receiving push notifications on mobile devices. These usually would have been delivered between 08:00 and 09:30 UTC. They may be delayed by up to 2 hours. We're investigating now, very sorry for the disruption.

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