Outage in Basecamp / 37signals

HEY is down

Resolved Major
November 21, 2023 - Started almost 2 years ago - Lasted 12 minutes
Official incident page

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Outage Details

HEY is having some trouble. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.
Components affected
Basecamp / 37signals HEY
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/21/2023 04:58PM

HEY's back up and running. We're keeping an eye on things to make sure those emails are flowing smoothly again. Thanks for your patience folks.

IDENTIFIED almost 2 years ago - at 11/21/2023 04:50PM

We've discovered the root cause and are actively working on a fix for the trouble with HEY. No ETA yet, but we're on the case. Stay tuned. Thanks for bearing with us, folks.

INVESTIGATING almost 2 years ago - at 11/21/2023 04:46PM

HEY is having some trouble. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.

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