Outage in Basecamp / 37signals

HEY is down

Resolved Major
November 21, 2023 - Started almost 2 years ago - Lasted 12 minutes
Official incident page

Incident Report

HEY is having some trouble. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.
Components affected
Basecamp / 37signals HEY

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/21/2023 04:58PM

HEY's back up and running. We're keeping an eye on things to make sure those emails are flowing smoothly again. Thanks for your patience folks.

IDENTIFIED almost 2 years ago - at 11/21/2023 04:50PM

We've discovered the root cause and are actively working on a fix for the trouble with HEY. No ETA yet, but we're on the case. Stay tuned. Thanks for bearing with us, folks.

INVESTIGATING almost 2 years ago - at 11/21/2023 04:46PM

HEY is having some trouble. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.

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