Outage in Basecamp / 37signals

Basecamp is having trouble

Resolved Major
January 24, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently investigating an issue that is affecting Pings and Chat in Basecamp 4. We're so sorry for this interruption!
Components affected
Basecamp / 37signals Basecamp 4

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/24/2024 10:48PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 01/24/2024 10:08PM

We're currently experiencing a DDoS attack that is affecting logging into Basecamp, as well as some features (Chat, Pings and file uploads). We are actively working on addressing this. We're so sorry for the trouble today.

INVESTIGATING almost 2 years ago - at 01/24/2024 09:50PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 01/24/2024 09:32PM

We're currently investigating an issue that is affecting Pings and Chat in Basecamp 4. We're so sorry for this interruption!

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