Outage in Basecamp / 37signals

HEY Email Delays

Resolved Major
April 04, 2024 - Started over 1 year ago - Lasted 43 minutes
Official incident page

Incident Report

HEY Email is currently experiencing delays right now. We're looking into the issue and will keep updating.
Components affected
Basecamp / 37signals HEY

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/04/2024 06:17AM

HEY is fully back and up and running. So sorry for the interruption, all.

MONITORING over 1 year ago - at 04/04/2024 06:03AM

A fix has been implemented and we're monitoring things.

INVESTIGATING over 1 year ago - at 04/04/2024 05:56AM

HEY inbound email is still processing, but we hope to be fully back up very soon.

INVESTIGATING over 1 year ago - at 04/04/2024 05:48AM

We're still investigating the delay with emails. Stay tuned for updates.

INVESTIGATING over 1 year ago - at 04/04/2024 05:42AM

HEY Email still has some delays; we're working on fixing things and will keep you posted here.

INVESTIGATING over 1 year ago - at 04/04/2024 05:36AM

HEY Email is currently experiencing delays right now. We're looking into the issue and will keep updating.

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