Outage in Basecamp / 37signals

Inbound emails are delayed

Resolved Minor
February 07, 2025 - Started 15 days ago - Lasted 32 minutes
Official incident page

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Outage Details

HEY is having some trouble with inbound emails being delayed. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.
Components affected
Basecamp / 37signals HEY
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 02/07/2025 04:23PM

We've resolved the issue with inbound emails being delayed. We'll continue to monitor this closely. So sorry for the interruption today, folks.

IDENTIFIED 15 days ago - at 02/07/2025 04:08PM

We have identified an issue and made a change. The issue with inbound emails is improving, but we're still monitoring the situation. Stay tuned for more updates.

INVESTIGATING 15 days ago - at 02/07/2025 03:59PM

We're still investigating the trouble with inbound emails. Stay tuned for updates.

INVESTIGATING 15 days ago - at 02/07/2025 03:50PM

HEY is having some trouble with inbound emails being delayed. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.

Latest Basecamp / 37signals outages

Basecamp 2 is currently down. - about 2 months ago
HEY is down - 8 months ago
Basecamp Classic is down - 9 months ago

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