Outage in Basecamp / 37signals
Basecamp 5 chat is offline
Resolved MinorIncident Report
Summary AI Generated
Basecamp 5 Chat experienced an outage lasting approximately 10 minutes on August 4, 2026. The service was restored and confirmed stable following investigation. No further details on the root cause were disclosed.
We are currently investigating reports that Basecamp 5 Chat is offline. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Components affected
Basecamp / 37signals Basecamp 4Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 08/04/2026 08:32AM
Basecamp 5 chat is all good now! We'll continue to monitor. Again, so sorry for the interruption everyone.
MONITORING
about 8 hours ago - at 08/04/2026 08:26AM
Basecamp 5 chat is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
INVESTIGATING
about 8 hours ago - at 08/04/2026 08:23AM
We are currently investigating reports that Basecamp 5 Chat is offline. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
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