Outage in Batch
Delays in CEP campaign processing
Resolved MajorIncident Report
We are investigating delays affecting CEP campaigns (one shot & recurring).
As of writing, processing is approximately 1 hour behind schedule.
In-app messages and automations are not affected.
Campaigns will be sent to the expected users as the backlog clears.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/04/2026 07:35AM
The service has been restored and has been under monitoring for 48 hours with no regressions observed.
MONITORING
2 months ago - at 02/28/2026 03:31PM
CEP campaigns (one-shot and recurring automations) are back to normal. The backlog was fully processed at 16:25 CET, and campaigns sent as of now work as expected.
No data has been lost.
IDENTIFIED
2 months ago - at 02/28/2026 03:02PM
We are investigating delays affecting CEP campaigns (one shot & recurring).
As of writing, processing is approximately 1 hour behind schedule.
In-app messages and automations are not affected.
Campaigns will be sent to the expected users as the backlog clears.
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