Outage in Batch
Delays in CEP campaign processing
Major
February 28, 2026 - Started about 20 hours ago
Official incident page
Official incident page
Incident Report
We are investigating delays affecting CEP campaigns (one shot & recurring).
As of writing, processing is approximately 1 hour behind schedule.
In-app messages and automations are not affected.
Campaigns will be sent to the expected users as the backlog clears.
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Latest Updates ( sorted recent to last )
MONITORING
about 19 hours ago - at 02/28/2026 03:31PM
CEP campaigns (one-shot and recurring automations) are back to normal. The backlog was fully processed at 16:25 CET, and campaigns sent as of now work as expected.
No data has been lost.
IDENTIFIED
about 20 hours ago - at 02/28/2026 03:02PM
We are investigating delays affecting CEP campaigns (one shot & recurring).
As of writing, processing is approximately 1 hour behind schedule.
In-app messages and automations are not affected.
Campaigns will be sent to the expected users as the backlog clears.
Latest Batch outages
Processing Delays for Mobile Profile Updates - 8 days ago
Email Composer - Image Upload Issue - 10 days ago
Delays in CEP campaign processing - 12 days ago
Delays in CEP trigger automations - 18 days ago
CEP Campaign Delivery Degradation (Email, Push & SMS) - 2 months ago
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