Outage in Batch
Processing delays for profile updates
Resolved MinorIncident Report
We have identified an issue affecting our profile processing pipeline since 15:46 CEST.
Profile updates, including attributes, events and delivery statuses, are currently delayed by approximately 15 minutes and the delay is growing. Automations triggered by these updates may also be delayed.
A fix has been identified and is being deployed. No data has been lost, all updates will be processed as the backlog clears.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 10/20/2026 02:36PM
This incident has been resolved. Profile updates and the automations triggered by them were delayed between 15:46 CEST and 16:35 CEST.
The fix deployed at 16:08 CEST has restored normal processing, and all delayed updates have now been processed. All components are operational.
MONITORING
7 days ago - at 10/20/2026 02:15PM
A fix was deployed at 16:08 CEST and profile processing has resumed. Updates sent through the Profile API are processed in real time again.
Updates sent by our mobile SDKs, such as attributes and events, are still delayed while the backlog clears, and automations triggered by these events may also be delayed.
We are monitoring the recovery.
IDENTIFIED
7 days ago - at 10/20/2026 02:04PM
We have identified an issue affecting our profile processing pipeline since 15:46 CEST.
Profile updates, including attributes, events and delivery statuses, are currently delayed by approximately 15 minutes and the delay is growing. Automations triggered by these updates may also be delayed.
A fix has been identified and is being deployed. No data has been lost, all updates will be processed as the backlog clears.
Latest Batch outages
Delayed and duplicate Android push notifications (Transactional API) - about 23 hours ago
Delays in file-based audience imports - 13 days ago
CEP export processing delays - 20 days ago
Dashboard intermittently unavailable - 25 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
