Outage in Bazaarvoice
Degradation - Custom Email Templates
Resolved Minor
Need to monitor Bazaarvoice outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Bazaarvoice, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Bazaarvoice Configuration HubLatest Updates ( sorted recent to last )
Bazaarvoice has verified that the issue preventing clients from updating Email Messages with custom templates in BV Portal (Configuration Hub) has been resolved and is closing this incident. This is the final update.
If you have any questions, please contact Bazaarvoice Support via any of the methods included below [1241]:
PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
Bazaarvoice is continuing to investigate the issue. We will provide the next update at the designated time below or when new information becomes available.
NEXT UPDATE:
JUNE 24, 2024, 5:00 PM CST
If you have any questions, please contact Bazaarvoice Support [1241].
Bazaarvoice has identified an issue that is preventing clients from updating Email Messages with custom templates in BV Portal - Configuration Hub. We are currently investigating this issue and will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE:
JUNE 24, 2024, 10:00 AM CST
[1241]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT:
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Latest Bazaarvoice outages
Need to know when vendors go down? You’re in the right place
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime