Degradation - DCE and Bulk Feeds

Bazaarvoice has implemented a fix for the issue and has verified that all delayed feeds were delivered.

This is the final update.

If you have any questions, please contact Bazaarvoice Support.

Bazaarvoice has implemented a fix for the delayed delivery of the Bulk and DCE feeds and we are monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:
JULY 17, 2024, 7:00 AM CST

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Bazaarvoice has identified an issue that is causing the degradation of DCE and Bulk Feeds and is currently working to deliver these feeds.

We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:
JULY 17, 2024, 3:00 PM CST

Bazaarvoice has identified an issue that is causing a delay of Bulk and DCE feeds. Bulk and DCE feeds will be delayed for 07/16. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:
JULY 16, 2024, 3:00 PM CST

[1246]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question

CHAT:
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)