Outage in Bazaarvoice
Stale data in reporting templates.
Resolved MinorIncident Report
Summary AI Generated
Bazaarvoice experienced a 44-hour incident affecting Portal reports within the Connections product, where clients saw stale data in on-demand reports and scheduled reports failed to send across all regions. Engineers identified the root cause, implemented a fix, and monitored the results before fully resolving the incident on October 23, 2026.
Bazaarvoice has identified an issue affecting Portal reports. Clients using the Connections reporting templates may see stale data in on-demand reports, and scheduled reports for those templates aren't being sent. All regions are affected. Bazaarvoice engineers have identified the root cause of the issue and are working on a fix.
NEXT UPDATE:
October 21st, 2026 at 16:00 UTC+3
Components affected
Bazaarvoice ConnectionsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 10/23/2026 08:48AM
This incident has been resolved.
MONITORING
1 day ago - at 10/22/2026 02:55PM
We are continuing to monitor for any further issues.
NEXT UPDATE:
October 23, 2026 at 10AM CDT
MONITORING
2 days ago - at 10/21/2026 08:26PM
We are continuing to monitor for any further issues.
NEXT UPDATE:
October 22nd, 2026 at 10AM CDT
MONITORING
2 days ago - at 10/21/2026 12:51PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 10/21/2026 12:49PM
Bazaarvoice has identified an issue affecting Portal reports. Clients using the Connections reporting templates may see stale data in on-demand reports, and scheduled reports for those templates aren't being sent. All regions are affected. Bazaarvoice engineers have identified the root cause of the issue and are working on a fix.
NEXT UPDATE:
October 21st, 2026 at 16:00 UTC+3
Latest Bazaarvoice outages
Delay in Bulk Export Feeds - 18 days ago
Visual Issues in Portal > Insights dashboards - about 1 month ago
Portal Reports are not accessible - about 1 month ago
Partial Degradation - Content not syndicating - about 1 month ago
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