Outage in BCycle

Server Degraded Performance Issue

Resolved Minor

August 22, 2025 - Started 7 months ago - Lasted about 10 hours
Official incident page

Incident Report

We are noticing some sporadic server performance issues that may be affecting kiosk/dock communications. We are actively investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 08/23/2025 01:02AM

Our investigation verified that the system is operating normally. No corrective action has been taken. Please reach out to support if you experience any outages or issues.

INVESTIGATING 7 months ago - at 08/22/2025 03:04PM

We are noticing some sporadic server performance issues that may be affecting kiosk/dock communications. We are actively investigating this issue.

Latest BCycle outages

Mobile App Intermittent Crashes - 15 days ago

Reported Issues in Admin - about 1 month ago

Refresh issue for reporting data - about 2 months ago

Admin grid pages not loading - 4 months ago

Limited report availability - 5 months ago

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