Outage in BCycle

BCycle Mobile and Admin issues reported

Resolved Major

August 04, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware that BCycle Admin for DEN and the BCycle mobile app is currently experiencing issues. We are actively investigating the issue and will update the status page as we know more.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 08/04/2025 02:16PM

This incident has been resolved.

MONITORING 6 months ago - at 08/04/2025 01:29PM

A fix has been implemented and we are continuing to monitor the system.

INVESTIGATING 6 months ago - at 08/04/2025 12:51PM

We are continuing to investigate the issue, we have updated to include parts of the system where we are seeing additional impact.

We have some reports from operators of issues with maintenance checkouts and trips not fully updating in PHL admin - although LAX and PHL Admin overall appear to be mostly operational.

We will continue to update the status page as we know more and work towards resolving the issue.

INVESTIGATING 6 months ago - at 08/04/2025 12:14PM

We are aware that BCycle Admin for DEN and the BCycle mobile app is currently experiencing issues. We are actively investigating the issue and will update the status page as we know more.

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