Outage in BCycle
LAX Tenant Service Outage
Resolved MajorIncident Report
We are investigating an issue with LAX systems not working normally. We are currently seeing Admin users being unable to log in as well as problems with checkouts not succeeding.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/23/2026 07:25PM
All systems are now operational. Microsoft rolled back the breaking change from earlier in the day and the system has recovered.
INVESTIGATING
4 days ago - at 07/23/2026 04:07PM
Microsoft Azure status is showing customers are experiencing connectivity issues in the West US region: https://azure.status.microsoft/en-us/status. We are monitoring the impacts to our system and will provide an update when more information is available.
INVESTIGATING
4 days ago - at 07/23/2026 03:47PM
We are investigating an issue with LAX systems not working normally. We are currently seeing Admin users being unable to log in as well as problems with checkouts not succeeding.
Latest BCycle outages
Increased Checkout Failures in Indego - 1 day ago
PHL Admin User Grid Profile Crashes - 27 days ago
Zendesk Login Issues - about 1 month ago
Issue with Payment Processing - about 2 months ago
BCycle Mobile App - Multiple Accounts Across Programs - about 2 months ago
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