Outage in BenchPrep

Degraded Performance - Boost Dashboard

Resolved Minor
October 21, 2025 - Started about 2 months ago - Lasted 2 days
Official incident page

Incident Report

We are actively investigating an issue affecting Boost Reporting Dashboard. The Learning Application and other admin tools are not affected.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/23/2025 02:42PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/23/2025 01:23PM

We are continuing to monitor progress, with full resolution expected soon

MONITORING about 2 months ago - at 10/22/2025 10:01PM

We have implemented a fix and are monitoring progress

IDENTIFIED about 2 months ago - at 10/22/2025 05:21PM

The issue with Boost reporting has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 10/21/2025 07:15PM

We are actively investigating an issue affecting Boost Reporting Dashboard. The Learning Application and other admin tools are not affected.

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