Outage in Bentley Systems

SES Licensing issues in Western Europe

Resolved Major
January 24, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Our team is currently investigating an issue with SES Licensing issues in Western Europe. Users who have disabled offline usage and enabled alerting are experiencing difficulties running their software. Our team is actively working to resolve this matter.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/24/2025 03:46PM

This incident has been resolved and SES Licensing issues is now working normally.
Thank you for your cooperation.

MONITORING about 2 months ago - at 01/24/2025 01:55PM

A workaround has been put into place and the issue is being monitored.

INVESTIGATING about 2 months ago - at 01/24/2025 11:30AM

Our team is currently investigating an issue with SES Licensing issues in Western Europe. Users who have disabled offline usage and enabled alerting are experiencing difficulties running their software. Our team is actively working to resolve this matter.

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