Outage in Bentley Systems

IMS - Some accounts are having authentication failures

Resolved Major
February 05, 2025 - Started about 1 month ago - Lasted 10 minutes
Official incident page

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Outage Details

Our team is currently investigating an issue with IMS. Some users may be having trouble with IMS authentication or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/05/2025 08:43AM

This incident has been resolved and IMS is now working normally.
Thank you for your cooperation.

INVESTIGATING about 1 month ago - at 02/05/2025 08:33AM

Our team is currently investigating an issue with IMS. Some users may be having trouble with IMS authentication or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

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