Outage in Bentley Systems

Microsoft Azure-Australia East-Connection Failure issue

Resolved Major
August 25, 2025 - Started 2 months ago - Lasted about 5 hours
Official incident page

Incident Report

Our team is currently investigating an issue with Microsoft Azure. Some users may be having trouble Connection Failure issue or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Components affected
Bentley Systems ProjectWise Design Integration

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/25/2025 12:06PM

This incident has been resolved with Microsoft.

INVESTIGATING 2 months ago - at 08/25/2025 10:57AM

We are currently investigating the connectivity issue at Australia East with Microsoft. Some users may be having trouble or may experience connection failures. We will provide the update as soon as new information is available

INVESTIGATING 2 months ago - at 08/25/2025 08:39AM

We are currently investigating the connectivity issue at Australia East with Microsoft. Some users may be having trouble or may experience connection failures. We will provide the update as soon as new information is available.

INVESTIGATING 2 months ago - at 08/25/2025 07:11AM

Our team is currently investigating an issue with Microsoft Azure. Some users may be having trouble Connection Failure issue or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

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