Outage in Bentley Systems

IMS Connection issue: US Region

Resolved Major
October 30, 2025 - Started about 8 hours ago - Lasted 12 minutes
Official incident page

Incident Report

Our team is currently investigating an issue with IMS. Some users may be having trouble with connection. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 10/30/2025 12:37PM

Our team acted quickly to restore full functionality to IMS, and a fix has been implemented. All services should now be operating as expected. Thank you.

INVESTIGATING about 8 hours ago - at 10/30/2025 12:29PM

Our team is currently investigating an issue with IMS. Some users may be having trouble with connection.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

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