Outage in Bentley Systems

Entitlement Access- Access Denied errors issues

Resolved Minor
November 26, 2025 - Started about 7 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified the root cause of the issue with Entitlement Access. Some users may be having trouble to access the desktop applications and getting an Access Denied error. Our team is working on to resolve the issue and restore full functionality to Entitlement as soon as possible. We will provide updates as we learn more and once a fix is implemented.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 11/26/2025 09:34AM

This incident has been resolved, and Entitlement Access is now working normally.
Thank you for your cooperation.

IDENTIFIED about 7 hours ago - at 11/26/2025 08:22AM

We have identified the root cause of the issue with Entitlement Access. Some users may be having trouble to access the desktop applications and getting an Access Denied error.

Our team is working on to resolve the issue and restore full functionality to Entitlement as soon as possible. We will provide updates as we learn more and once a fix is implemented.

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