Outage in Bentley Systems

South East Asia Degraded Services

Resolved Minor

December 25, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our team is currently investigating an issue with Buddi. Some users may be having trouble logging in or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

Components affected

Bentley Systems Platform APIs Bentley Systems Authentication / Login Bentley Systems User Management

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/25/2025 05:23PM

This incident has been resolved.

INVESTIGATING 4 months ago - at 12/25/2025 04:43PM

Our team is currently investigating an issue in the South East Asia region with degraded services. Some users may be having trouble logging in or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.

INVESTIGATING 4 months ago - at 12/25/2025 04:38PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 12/25/2025 03:37PM

Our team is currently investigating an issue with Buddi. Some users may be having trouble logging in or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

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