Outage in Bentley Systems

Global Intermittent DNS Resolution Issue

Resolved Minor
December 30, 2025 - Started 12 days ago - Lasted about 2 hours
Official incident page

Incident Report

Please be advised that an issue has been identified with an external DNS provider, causing intermittent DNS resolution failures that impacted the resolution of our URLs used to access Bentley applications. This is a global issue involving multiple service providers and is currently under investigation. Reports received indicate that the issue has cleared for most DNS providers. The projected start time was approximately 12:23 UTC. We will share updates as soon as new information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 12/30/2025 04:24PM

The issue has been successfully resolved.

MONITORING 12 days ago - at 12/30/2025 03:41PM

We are observing improved results and will continue to monitor the situation closely to ensure there is no further impact.

IDENTIFIED 12 days ago - at 12/30/2025 02:38PM

Please be advised that an issue has been identified with an external DNS provider, causing intermittent DNS resolution failures that impacted the resolution of our URLs used to access Bentley applications. This is a global issue involving multiple service providers and is currently under investigation. Reports received indicate that the issue has cleared for most DNS providers.

The projected start time was approximately 12:23 UTC. We will share updates as soon as new information becomes available.

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