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Outage in Bentley Systems

Bentley IMS - Login Failures in Europe and Singapore

Resolved Major
January 20, 2026 - Started about 3 hours ago - Lasted 41 minutes
Official incident page

Incident Report

Our team have identified an issue with our Identity Management System (IMS) that may be impacting some of our European and Singapore users. You may experience difficulties logging in. Our team is actively working to resolve this matter. We will provide further updates as they become available. Thank you for your patience and understanding.
Components affected
Bentley Systems Authentication / Login Bentley Systems User Management

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Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 01/20/2026 01:00PM

This incident has been resolved and Bentley IMS is now working normally.
Thank you for your cooperation.

MONITORING about 3 hours ago - at 01/20/2026 12:33PM

The issue has been identified, and the change has been implemented to fix it. We are now monitoring the system for stability and customer experience.

INVESTIGATING about 3 hours ago - at 01/20/2026 12:20PM

Our team have identified an issue with our Identity Management System (IMS) that may be impacting some of our European and Singapore users. You may experience difficulties logging in. Our team is actively working to resolve this matter. We will provide further updates as they become available. Thank you for your patience and understanding.

Latest Bentley Systems outages

Bentley.com - Intermittent slowness - 7 days ago
Global Intermittent DNS Resolution Issue - 21 days ago
South East Asia Degraded Services - 26 days ago
IMS as a Service outage - about 2 months ago
Support Portal - about 2 months ago

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