Outage in Bentley Systems
IMS Service Interruptions Affecting Europe Regions
Resolved MajorIncident Report
Summary AI Generated
Bentley Systems experienced a 52-minute major outage affecting IMS authentication and user management services in the Europe region. Users were unable to log in during the incident. The issue was resolved and IMS returned to normal operation.
Our team is currently investigating an issue with IMS in the Europe Region. Some users may be having trouble authenticating their login.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/03/2026 01:04PM
This incident has been resolved, and IMS is now working normally.
Thank you for your patience.
INVESTIGATING
7 days ago - at 08/03/2026 12:16PM
Our team is currently investigating an issue with IMS in the Europe Region. Some users may be having trouble authenticating their login.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
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