Bentley Systems experienced a 13-minute disruption to its Identity Management Service (IMS) in the South East Asian region, affecting user authentication and login functionality. The issue prevented some users from successfully logging in during the outage window. The incident was resolved and IMS returned to normal operation without further action required from users.
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This incident has been resolved, and IMS is now working normally. Thank you for your patience.
Our team is currently investigating an issue with IMS. Some users may be having trouble authenticating their login.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
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