Outage in Berbix
Text message delivery issues for Sprint users
Resolved Minor
December 18, 2019 - Started almost 6 years ago
Official incident page
Official incident page
Incident Report
Twilio, our text message delivery service provider, is currently having issues delivering text messages to Sprint customers. Users impacted by this issue can utilize our email delivery feature for mobile handoff. We're currently investigating this issue and working with our service provider to resolve the underlying problem.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 6 years ago - at 12/19/2019 05:42AM
This incident has been resolved.
INVESTIGATING
almost 6 years ago - at 12/19/2019 01:38AM
Twilio, our text message delivery service provider, is currently having issues delivering text messages to Sprint customers. Users impacted by this issue can utilize our email delivery feature for mobile handoff. We're currently investigating this issue and working with our service provider to resolve the underlying problem.
Latest Berbix outages
Degraded performance: Webhooks delays and dashboard data delays - about 3 years ago
Elevated latency for subset of Berbix API requests - about 4 years ago
Degraded performance of the Berbix API - over 4 years ago
2020-12-14 - almost 5 years ago
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