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Outage in BetterCloud

Support Outage

Resolved Minor
December 05, 2022 - Started about 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

Due to a Salesforce outage, our in-app chat widget and help center may be intermittently unavailable at this time. To reach our Support team, please email support@bettercloud.com. Please note that responses may be delayed until our Salesforce access is restored. We will provide updates here as more information becomes available.
Components affected
BetterCloud Live Chat Widget

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/05/2022 08:40PM

This incident has been resolved.

IDENTIFIED about 3 years ago - at 12/05/2022 05:08PM

Due to a Salesforce outage, our in-app chat widget and help center may be intermittently unavailable at this time. To reach our Support team, please email support@bettercloud.com. Please note that responses may be delayed until our Salesforce access is restored. We will provide updates here as more information becomes available.

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