Outage in BetterCloud
Workflow Delays 5/23
Resolved MajorIncident Report
We are currently investigating an issue that may be affecting certain event-based workflows. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 05/25/2023 04:57PM
We have resolved the issue that was affecting certain event-based workflows and alerts in BetterCloud. The impacted events have been reprocessed and customers may notice a duplicate alert or workflow. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com
MONITORING
almost 3 years ago - at 05/24/2023 09:57PM
We have taken action to fix the issue affecting certain event-based workflows and alerts in BetterCloud. The impacted events will be reprocessed and customers may notice a duplicate alert or workflow. We are currently monitoring the issue and we will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
IDENTIFIED
almost 3 years ago - at 05/24/2023 08:07PM
We have identified an issue that may be affecting certain event-based workflows and alerts and we are working towards a resolution. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
INVESTIGATING
almost 3 years ago - at 05/24/2023 02:58AM
We have taken action to fix the issue that was affecting certain event-based workflows and continuing to investigate an issue that is affecting a subset of alerts and workflows. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
INVESTIGATING
almost 3 years ago - at 05/24/2023 12:13AM
We are currently investigating an issue that may be affecting certain event-based alerts & workflows. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.
MONITORING
almost 3 years ago - at 05/23/2023 09:15PM
We have taken action to fix the issue that was affecting certain event-based workflows, and we are currently monitoring the issue. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com
INVESTIGATING
almost 3 years ago - at 05/23/2023 04:18PM
We are currently investigating an issue that may be affecting certain event-based workflows. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.
Latest BetterCloud outages
Live Chat Outage - about 1 month ago
Workflow Action Delays - 3 months ago
Actions, Integrations, and Self Service Agent delays - 3 months ago
Ingestion delays - 5 months ago
Ingestion Delays - 6 months ago
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