Outage in BetterCloud

Live Chat Outage

Resolved Major
July 24, 2024 - Started 5 months ago - Lasted 35 minutes
Official incident page

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Outage Details

Chat is currently unavailable due to a Olark outage (https://status.olark.com/). Please submit a support ticket by emailing support@bettercloud.com and we will get back to you as soon as possible.
Components affected
BetterCloud Live Chat Widget
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/24/2024 07:15PM

This incident has been resolved.

MONITORING 5 months ago - at 07/24/2024 06:52PM

Olark has implemented a fix and our Chat widget seems to be working normally again. We will monitor for awhile before resolving this incident, in case any issues recur.

IDENTIFIED 5 months ago - at 07/24/2024 06:41PM

Chat is currently unavailable due to a Olark outage (https://status.olark.com/). Please submit a support ticket by emailing support@bettercloud.com and we will get back to you as soon as possible.

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