Outage in BetterCloud

Support Chat Widget

Resolved Minor
October 21, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing an issue with our in-app chat support widget. Until it's fixed, you can reach our support team by emailing support@bettercloud.com. We will update this incident as soon as we have more information.
Components affected
BetterCloud Live Chat Widget

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/21/2024 05:24PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 10/21/2024 01:51PM

We are experiencing an issue with our in-app chat support widget. Until it's fixed, you can reach our support team by emailing support@bettercloud.com. We will update this incident as soon as we have more information.

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