Outage in BetterCloud

Workflow Action Delays

Resolved Minor

April 28, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have detected an issue that was causing Workflow Action delays for a subset of customers between 2:30-3:20 pm EST. We have since resolved this issue. However, affected customers may experience residual delays. We will post another update once all residual delays are resolved. We apologize for any inconvenience this may be causing. If you have any questions, please contact our Support Team by emailing support@bettercloud.com

Components affected

BetterCloud Workflows

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/28/2025 08:30PM

All Workflow Actions that were delayed between 2:30-3:30PM EST have been resolved. We appreciate your patience while we addressed this issue, and apologize for any inconvenience this may have caused. If you have any questions, please contact our Support Team by emailing support@bettercloud.com.

MONITORING 12 months ago - at 04/28/2025 07:51PM

We have detected an issue that was causing Workflow Action delays for a subset of customers between 2:30-3:20 pm EST. We have since resolved this issue. However, affected customers may experience residual delays. We will post another update once all residual delays are resolved.

We apologize for any inconvenience this may be causing. If you have any questions, please contact our Support Team by emailing support@bettercloud.com

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