Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in BetterCloud

Live Chat Outage

Resolved Major
April 22, 2026 - Started 8 days ago - Lasted about 6 hours
Official incident page

Incident Report

Chat is currently unavailable due to an outage with our Chat provider, Olark (https://status.olark.com/). Please submit a support ticket by emailing support@bettercloud.com and we will get back to you as soon as possible.
Components affected
BetterCloud Live Chat Widget

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/22/2026 08:34PM

This incident has been resolved.

IDENTIFIED 8 days ago - at 04/22/2026 02:30PM

Chat is currently unavailable due to an outage with our Chat provider, Olark (https://status.olark.com/). Please submit a support ticket by emailing support@bettercloud.com and we will get back to you as soon as possible.

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook