Outage in BetterNow
Clearhaus payment issues
Resolved Major
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Outage Details
Components affected
BetterNow Donation Payment ProcessingLatest Updates ( sorted recent to last )
This incident has been resolved.
An update from Clearhaus:
"We have seen a significant increase in approval rates and the connectivity is now back to normal. Due to the severity of this issue and the previous sudden change in approval rate we are still actively monitoring this situation."
We will continue to monitor this as well.
From Clearhaus:
"Our upstream provider has confirmed and is aware of a connectivity issue. Currently almost all authorizations, voids and Mastercard credits are impacted"
Clearhaus is reporting issues with an upstream provider https://status.clearhaus.com/incidents/hp85pwr0m3yp
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