Outage in Beyond Identity

Layered authentication login flows experiencing issues

Resolved Minor
January 27, 2025 - Started 27 days ago - Lasted about 20 hours
Official incident page

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Outage Details

Customers that are in early access of our layered authentication capability, which allows for second device biometric step up when primary device biometrics are unavailable, may experience authentication failures.
Components affected
Beyond Identity Authentication Service
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 01/28/2025 06:59PM

This incident has been resolved.

IDENTIFIED 27 days ago - at 01/27/2025 10:39PM

Customers that are in early access of our layered authentication capability, which allows for second device biometric step up when primary device biometrics are unavailable, may experience authentication failures.

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