Outage in Beyond Identity

Jamf Partial API Outage

Resolved Minor
September 20, 2025 - Started 19 days ago - Lasted about 2 hours
Official incident page

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Outage Details

At approximately 12:30AM EST on September 20th, 2025, Jamf pushed an update to version 11.20.x for Jamf Pro Cloud across a number of tenants. This update introduced breaking changes to Jamf’s API may cause disruptions the Beyond Identity and Jamf API integration. Jamf has acknowledged this as a defect and opened a P1 case (PI141237). Jamf is currently executing remediation efforts. During this period, customers may experience degraded performance in their Jamf Pro instance. For any questions to the Beyond Identity team, please contact: support@beyondidentity.com
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 09/20/2025 03:58PM

Jamf has confirmed that API issues have been resolved.

MONITORING 19 days ago - at 09/20/2025 02:36PM

At approximately 12:30AM EST on September 20th, 2025, Jamf pushed an update to version 11.20.x for Jamf Pro Cloud across a number of tenants. This update introduced breaking changes to Jamf’s API may cause disruptions the Beyond Identity and Jamf API integration.

Jamf has acknowledged this as a defect and opened a P1 case (PI141237). Jamf is currently executing remediation efforts. During this period, customers may experience degraded performance in their Jamf Pro instance.

For any questions to the Beyond Identity team, please contact: support@beyondidentity.com

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