Outage in Beyond Identity

Android Product Authenticator having trouble registering new passkeys on specific tenant configurations

Resolved Minor
April 22, 2025 - Started 11 days ago - Lasted about 23 hours
Official incident page

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Outage Details

We are investigating reports of the newest version of the Android Product authenticator having trouble registering new passkeys with specific tenant configurations.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/23/2025 02:13PM

Please update your Android Beyond Identity Apps to the Latest version, and it will resolve the issue.

INVESTIGATING 11 days ago - at 04/22/2025 03:28PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 04/22/2025 03:27PM

We are investigating reports of the newest version of the Android Product authenticator having trouble registering new passkeys with specific tenant configurations.

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