Outage in Big Ideas Math

eBook Library Issue Affecting Teachers - No matching records found.

Resolved Minor
October 02, 2023 - Started about 2 years ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating an issue that is affecting teacher's opening their eBook library and seeing the message 'No matching records found.' We apologize for any inconvenience and will continue to provide updates while we work on resolving this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/05/2023 01:47PM

The issue affecting the teacher eBook has been resolved. We thank you for your patience and please contact our Support team to assist with any questions or issues.

IDENTIFIED about 2 years ago - at 10/04/2023 02:19PM

The issue affecting the display of eBooks for teachers has been identified and a fix is being worked on. We thank you for your patience during this time.

INVESTIGATING about 2 years ago - at 10/02/2023 03:00PM

We are currently investigating an issue that is affecting teacher's opening their eBook library and seeing the message 'No matching records found.' We apologize for any inconvenience and will continue to provide updates while we work on resolving this issue.

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