Outage in Big Ideas Math
Canvas users - access issues
Resolved MinorIncident Report
Summary AI Generated
Some Canvas users experienced access issues to bigideasmath.com due to single sign-on problems, affecting the Big Ideas Math website and authentication system. The incident was investigated in partnership with Instructure and was resolved after 2.1 hours when the issue was narrowed down to one specific district for direct remediation.
We are aware that some Canvas users may not be able to access bigideasmath.com. We are investigating with our partners at Instructure how to return access to those users. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 05/04/2026 07:05PM
We have narrowed this issue to one affected district and will work with them directly.
INVESTIGATING
10 days ago - at 05/04/2026 05:03PM
We are aware that some Canvas users may not be able to access bigideasmath.com. We are investigating with our partners at Instructure how to return access to those users. Thank you for your patience.
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